Insights Lead Quick-Start Guide

πŸ‘€  Insights Leads guide the storytelling process by planning what stories need to be collected, identifying key voices, and managing contributions. They ensure that the right stories are captured and used effectively.

Introduction

This guide walks you through your journey as an Insights Lead using Folktale to coordinate projects and manage storytelling efforts. If you've just been invited to join Folktale, this guide will help you accept your invitation, create a story request, track progress, and manage submitted stories.


πŸ“   Who is this for?

This guide is for Insights Leads who have been invited to join a Folktale workspace. It covers:

  • Accepting your Workspace Invitation
  • Creating Story Invitations
  • Managing and tracking submissions
  • Reviewing and tagging stories

πŸ”‘  What permissions are needed?

  • You must have received a Workspace Invitation from your team.
  • You must be assigned the Insights Lead role within a workspace.

Accepting Your Workspace Invitation

Before you can start coordinating projects, you need to be a member of a Folktale workspace.

How to accept your invitation

  1. Open the email or message with your workspace invitation.
  2. Click the link to create an account (new users) or sign in (existing users).
  3. Follow the prompts to join your workspace.

Creating a Story Request

What is a Story Invitation?

A Story Invitation is sent to contributors, inviting them to record and submit a story. It clearly defines:

  • The type of story you’re requesting
  • How the story will be used
  • The submission deadline

πŸ’‘  Tip: Send your first Story Invitation to yourself to experience recording and submitting a story firsthand.

πŸ”— Creating a Story Invitation

Other Ways to Collect Stories

Community Link

A Community Link allows contributors to submit a story without needing an account. This is useful for large-scale participation.

πŸ”— Using a Community Link

Story Preset

A Story Preset allows Field Reporters to capture multiple story contributions over time.

πŸ”— Creating a Story Preset


Responding to a Story Invitation

To contribute your story, you need to accept the invitation first. Contributors can review the invitation details before deciding to participate.

πŸ”— Responding to a Story Invitation


Recording and Submitting Your Story

Now that you have accepted the invitation, you can record and submit your first story.

πŸ”— Recording and Submitting Your Story

Filming Tips and Best Practices

βœ” Good lighting – Face a light source to avoid shadows. βœ” Clear audio – Record in a quiet space to reduce background noise. βœ” Steady framing – Hold your phone still or use a stand.

πŸ”— Filming Tips and Tricks

Learn More with Folktale Academy

Interested in improving your mobile storytelling skills? Folktale Academy offers a free course on capturing meaningful narratives using your phone.

πŸ”— Introduction to Folktale Academy


Playback and Download Your Story

You can view and download your submitted story from your My Stories page.

πŸ”— Viewing and Downloading Stories


Tracking the Progress of Your Story Invitation

After sending a Story Invitation, you can track its progress from different locations within Folktale.

Your Invitation Overview

The Invitation Overview gives you a summary of your invitation’s performance and engagement.

πŸ”— Invitation Overview

Your Project Dashboard

Monitor invitations at a project level using the Project Dashboard.

πŸ”— Understanding the Project Dashboard


Review and Tag Stories in the Story Library

All submitted stories are stored in the Story Library. Here, you can:

  • React to stories with emojis to engage with contributors.
  • Add tags to organize and filter stories.
  • Order a Supercut, a compilation of multiple stories for insights.

πŸ”— Using the Story Library πŸ”— Reacting to Stories πŸ”— Creating and Using Story Tags πŸ”— Ordering a Supercut


πŸŽ‰ Congratulations! You’ve now covered all the basics of Folktale.


Next Steps

  • Check out the Admin & Insights Lead Playbook (coming soon).
  • Improve your skills with Folktale Academy.
  • Explore more features in the Help Center.