A guide for Admins and Insights Managers to download subtitle files for every story submitted
Overview
💡 Subtitle Editor is available with the Essential and Standard feature plans.
Step One: Select a story
From your Story Library, select a story that you would like to modify. Click on its thumbnail to open the Story Overview page.
Move your cursor over the video player and click the subtitle button at the bottom right. This will open the menu for managing subtitles.
Step Two: Select a subtitle to download
If you turn on the automated caption settings, you will see a list of the subtitles that are currently available for this video. If you don't see any subtitles, you can add a new subtitle track to the video.
Once you see the subtitles, click on the download button next to the language that you would like to download.
💡Subtitle file will be downloaded in .vtt format and must be downloaded individually. Bulk download is currently not supported.
Congratulations! Your subtitle file has been downloaded. As the next step, you can add a new subtitle track to your video, upload a subtitle track, or continue to discover more about Subtitle Editor.